Frequently Asked Questions
Everything you need to know about Smeg products and services.
Where are Smeg appliances manufactured?
Smeg is an Italian manufacturer with headquarters in Guastalla. Most of our iconic products are designed and manufactured in Italy, combining high-quality materials with advanced technology.
What is the standard shipping timeframe for large appliances?
Large appliances, such as refrigerators and range cookers, typically ship within 5-7 business days via specialized freight carriers to ensure safe handling and delivery.
How do I register my product for warranty?
You can register your Smeg product online through our official website using your model number and serial number to activate your manufacturer's warranty.
What is your return policy for small domestic appliances?
We offer a 30-day return policy for small appliances like kettles and toasters, provided they are in their original packaging and unused condition.
Are replacement parts available for older Smeg models?
Yes, we maintain a comprehensive inventory of spare parts for both current and discontinued models to help extend the lifespan of your Smeg investment.
Does Smeg offer professional installation services?
Professional installation can be added to your order at checkout for specific major appliances, including dishwashers, ovens, and built-in microwaves.